PDF rendering and downloads outage

Incident Report for HOALife

Resolved

This incident has been resolved.

Posted Dec 12, 2022 - 16:56 MST

Identified

We have identified the cause and a fix is being implemented.

Posted Dec 12, 2022 - 16:42 MST

Update

We are continuing to investigate this issue.

Posted Dec 12, 2022 - 15:53 MST

Investigating

Reports and letters are not being rendered/downloaded and stuck at the progress wheel.

We are currently investigating the issue.

Posted Dec 12, 2022 - 15:41 MST

This incident affected: Inspection Dashboard and PDF Rendering.